Privacy Policy

1. Introduction

Wenzhou Dingzhu Metal Products Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dingzhucasting.com or submit inquiries through our contact forms.

2. Information We Collect

2.1 Information You Provide

When you submit a quote request or contact us, we may collect:

• Name and company name
• Email address and phone number
• Business address and country
• Product specifications, drawings, and project details
• Any other information you choose to provide in your inquiry

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information (operating system, screen resolution)
• Pages visited and time spent on each page
• Referring website and search terms used
• Cookies and similar tracking technologies (see Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• Quote Processing: To review your requirements and provide accurate pricing
• Communication: To respond to your inquiries and provide customer support
• Order Fulfillment: To process orders, arrange production, and coordinate shipping
• Marketing: To send promotional materials about our products and services (with your consent)
• Website Improvement: To analyze user behavior and improve website functionality
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., email service providers, analytics tools, shipping companies)
• Business Partners: Suppliers or subcontractors involved in fulfilling your order
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Quote requests and customer communications are typically retained for 7 years for business record-keeping purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your data for marketing purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected]

7. International Data Transfers

Our company is located in China. If you are accessing our website from outside China, please be aware that your information may be transferred to, stored, and processed in China. By using our website and providing your information, you consent to this transfer.

8. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: